Shipping within Singapore
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Standard Delivery: S$4.50 (for orders under S$108), 2–4 business days.
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Express Delivery: Flat S$8, 1–2 business days (orders placed before 12:00 PM for next-day delivery).
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Same Day Delivery: Flat S$16, delivered by 6 PM same day (orders placed before 9:50 AM).
** No walk-ins or self-collection available.
You’ll receive an SMS once we begin packing your order — so you’ll know it’s on the way.
👉 View full delivery details for Singapore here
Shipping within Malaysia
West Malaysia
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Standard Delivery: RM20 flat (orders under RM360), 3–6 business days.
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Express Delivery: RM65 flat, 1–2 business days (select areas only).
East Malaysia
You’ll receive an EMAIL once we begin packing your order — so you’ll know it’s on the way.
👉 View full delivery details for Malaysia here
Shipping within Australia
Standard Delivery (Aramex)
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Cut-off Time: Orders before 9:50 AM (SGT), Mon–Sat, ship same day; after that, next business day
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Delivery Time: 3–6 business days (including packing)
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Delivery Hours: Mon–Fri, 9 AM – 5 PM (AEST)
You’ll receive an EMAIL once we begin packing your order — so you’ll know it’s on the way.
👉 View full delivery details for Australia here
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We only accept return or refund requests from store members. Please sign up [here] before purchasing.
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Requests must be made within 3 calendar days of receiving your order (the day you receive your order counts as Day 1).
Exclusions
- Thermal stockings, socks, gloves
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Final sale or discounted items
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Purchases using non-returnable promo codes
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Free gifts, contest prizes, and giveaways
A processing fee of SGD $3 or 5% per item (whichever is greater) applies. Waived delivery fees will be deducted if your original order qualified for free shipping. Original shipping fees are non-refundable.
All refunds are issued as store credit; cash refunds are not available.
View full Return Policy [here].
Please double-check your size and color before ordering to avoid extra steps and costs.
Exchanges are only accepted from store members. Please sign up [here] before purchasing.
Exchange Process
We don’t offer direct exchanges. To exchange, please submit return/refund request within 3 days of delivery (Day 1 = delivery day). Once approved and received, store credit will be issued within 2–7 business days. Use the credit to reorder your desired item.
Important Notes
Exclusions
- Thermal stockings, socks, gloves
-
Final sale or discounted items
-
Purchases using non-returnable promo codes
-
Free gifts, contest prizes, and giveaways
View full Exchange Policy [here].
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